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Questions Answers
What is included in the price I pay?
Your plan includes your hosting costs which are necessary to keep your website online accessible to the public, a free domain name according to your plan as well as any other products or services to purchase.
What is a domain?
a domain is the name of a website and usually consists of a top level and a domain. A higher level domain (TLD) is the part of domain name to the right of the dot, the most common TLDs being .com, .net and .org as they can be registered by anyone
What is a subdomain?
A subdomain is a domain that is part of a larger domain under the Domain Name System (DNS) hierarchy. A subdomain is a domain that is part of a larger domain under the Domain Name System (DNS) hierarchy.
What is WorPress CMS?
We used WordPress to create our website, it is a free and open-source content management system (CMS). .Wordpress features include a template called Themes. extensions (small programs). WordPress is one of the most widely used content management system solutions.
What'is' a theme and a plugin?
The theme is the template used to build your website, where you will add descriptions, images ...
A plugin is a small program that you can add to your website to play a different role, like translating your content, adding an e-commerce option so that you can take orders and accept payment ...
Can I get a refund?
We stand behind our products and services, if you experience any difficulty, error that we cannot correct, we will be more than happy to provide you with a refund which you must request by completing the form, choose subject: billing
Can I change my hosting plan?<br />
You can certainly change your package, in case of reduction, it will not be applied to the new package because you can only use it once.
Can I change the theme?
The choice of your theme is crucial. it hase to represent what you want to show on your website. At the setup of your site you are able to choose your desire theme, after this phase you can for sure change you theme but because of the difficulties in the process for your content to match the new theme, the result can be different than the one expected
Can I administer my site myself?
When creating your website based on your subscription you will receive a confirmation email including the URL of your wordpress or Cpanel login panel and the login information so that you can administer your website. Regarding your backup, we can provide you with a single request.
Customer support
Our Cyber Agent is available 24/7 to answer your questions and help you administer, manage and use your website.
Support
Lifetime Free Domain
Order online Now and get your domain name .com .net .org .biz…. free for life by renewing your hosting with cyberlanca, fast and secure reliable servers around the world
Free Setup
Installation Cms WordPress, Joomla Prestashop, site builder… Pro themes from one of our many suppliers, VW, Divi, Elementor, Envato, Monster theme and Motopress for Hotels, Restaurants and Medical Center.
Cpanel hosting
With Cpanel administration panel Creation of subdomains, unlimited FTP accounts. Unlimited MySQL databases. Unlimited Email with your domain or lancamail.com you are in control of your hosting server.
WordPress hosting
We administer your site after its creation for the technical part so that you can concentrate on your activity, you will only have to manage your products. Compare plans and launch your project online.
